Aiello Home Services

Customer Service Representative

Windsor Locks, CT - Full Time

Aiello Home Services, a leader in Plumbing, HVAC, Drain Cleaning, and Electrical services for over 90 years, is growing! We’re seeking a customer service professional to convert inbound calls into booked service appointments and provide scheduling and administrative support.

What You’ll Do:

  • Field inbound phone calls (40-80 daily)
  • Handle customer follow-ups and outbound calls to fill scheduling gaps
  • Promote maintenance plans and high-efficiency products
  • Provide excellent customer service in a fast-paced environment

What You Bring:

  • Strong multitasking skills and ability to type 50+ words per minute
  • Exceptional phone communication and teamwork skills
  • Proficiency in Microsoft Office and ability to navigate multiple systems

Why Join Aiello?

  • Competitive pay: starting at $18 per hour + bonus opportunities
  • Medical, dental, and vision insurance (77% covered by Aiello)
  • Generous paid time off and 401(k) plan
  • Paid training and career growth opportunities

Location: Windsor Locks, CT – Onsite

Apply today and join a team that values your skills and career growth!

Aiello Home Services is an Equal Opportunity Employer. AA/EOE.

Apply: Customer Service Representative
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